@font-face {
  font-family: Inter;
  font-style: normal;
  font-weight: 400;
  font-display: swap;
  src: url('../assets/fonts/inter-400-latin.woff2') format('woff2');
}

@font-face {
  font-family: Inter;
  font-style: normal;
  font-weight: 600;
  font-display: swap;
  src: url('../assets/fonts/inter-600-latin.woff2') format('woff2');
}

@font-face {
  font-family: 'Plus Jakarta Sans';
  font-style: normal;
  font-weight: 700;
  font-display: swap;
  src: url('../assets/fonts/plus-jakarta-sans-700-latin.woff2') format('woff2');
}

:root {
  --support-yellow: #ffd100;
  --support-yellow-soft: #fff6bf;
  --support-ink: #1c1917;
  --support-body: #44403c;
  --support-muted: #706b65;
  --support-line: #ded9d3;
  --support-canvas: #faf9f7;
  --support-soft: #f1efec;
  --support-green: #147a4b;
  --support-white: #ffffff;
  --support-shadow: 0 18px 50px rgba(28, 25, 23, .08);
  --support-shadow-hover: 0 24px 60px rgba(28, 25, 23, .14);
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body { margin: 0; overflow-x: hidden; background: var(--support-canvas); color: var(--support-body); font-family: Inter, Arial, sans-serif; font-size: 16px; line-height: 1.65; }
a { color: inherit; }
button, select { font: inherit; }
.support-container { width: min(1160px, calc(100% - 40px)); margin: 0 auto; }
.skip-link { position: fixed; top: 8px; left: 8px; z-index: 100; padding: 10px 14px; border-radius: 6px; background: var(--support-ink); color: #fff; transform: translateY(-150%); }
.skip-link:focus { transform: translateY(0); }

.support-header { position: sticky; top: 0; z-index: 20; border-bottom: 1px solid rgba(222, 217, 211, .85); background: rgba(255, 255, 255, .94); backdrop-filter: blur(12px); }
.support-header-inner { display: flex; min-height: 80px; align-items: center; justify-content: space-between; gap: 24px; }
.support-brand { display: inline-flex; min-height: 54px; align-items: center; color: var(--support-ink); text-decoration: none; }
.support-brand img { display: block; width: 76px; height: auto; aspect-ratio: 320 / 261; }
.support-nav { display: flex; align-items: center; gap: 6px; }
.support-nav a { position: relative; display: inline-flex; min-height: 46px; align-items: center; padding: 0 14px; border-radius: 6px; color: var(--support-body); font-size: 14px; font-weight: 600; text-decoration: none; transition: background 180ms ease, color 180ms ease; }
.support-nav a:hover, .support-nav a:focus-visible { background: var(--support-soft); color: var(--support-ink); }
.support-nav a[aria-current="page"] { background: var(--support-yellow); color: var(--support-ink); }
.support-language { min-height: 46px; border: 1px solid var(--support-ink); border-radius: 6px; background: var(--support-ink); color: #fff; padding: 0 36px 0 13px; cursor: pointer; }

.support-hero { min-height: 570px; border-bottom: 1px solid var(--support-line); background-color: #fffaf0; background-position: center; background-repeat: no-repeat; background-size: cover; }
.customer-support-page .support-hero { background-image: url('../assets/hero-sourcing-2-5d-desktop.png'); }
.contact-us-page .support-hero { background-image: none; }
.support-hero .support-container { display: flex; min-height: 570px; flex-direction: column; justify-content: center; }
.contact-us-page .support-hero .support-container { position: relative; }
.support-eyebrow { display: inline-flex; align-items: center; align-self: flex-start; gap: 10px; margin: 0 0 18px; color: #6b5500; font-size: 13px; font-weight: 700; }
.support-eyebrow::before { width: 30px; height: 4px; border-radius: 2px; background: var(--support-yellow); content: ''; }
.support-hero h1 { max-width: 570px; margin: 0; color: var(--support-ink); font-family: 'Plus Jakarta Sans', Inter, sans-serif; font-size: 58px; line-height: 1.08; letter-spacing: 0; overflow-wrap: anywhere; }
.support-hero-copy { max-width: 570px; margin: 22px 0 0; color: #5f5a54; font-size: 18px; line-height: 1.7; }
.support-actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 30px; }
.support-button { display: inline-flex; min-height: 50px; align-items: center; justify-content: center; gap: 10px; border: 1px solid var(--support-ink); border-radius: 7px; padding: 11px 20px; font-weight: 700; text-decoration: none; transition: transform 180ms ease, background 180ms ease, color 180ms ease, border-color 180ms ease, box-shadow 180ms ease; }
.support-button:hover { transform: translateY(-2px); }
.support-button-primary { background: var(--support-ink); color: var(--support-white); box-shadow: 0 10px 28px rgba(28, 25, 23, .18); }
.support-button-primary:hover, .support-button-primary:focus-visible { border-color: var(--support-yellow); background: var(--support-yellow); color: var(--support-ink); box-shadow: 0 12px 30px rgba(128, 100, 0, .18); }
.support-button-secondary { background: rgba(255, 255, 255, .86); color: var(--support-ink); backdrop-filter: blur(6px); }
.support-button-secondary:hover, .support-button-secondary:focus-visible { background: var(--support-white); }
.support-button i { font-size: 15px; }

.contact-hero-record {
  position: absolute;
  top: 50%;
  right: 0;
  width: min(380px, 35%);
  transform: translateY(-50%);
  border: 1px solid #cfc8bf;
  background: rgba(255, 255, 255, .96);
  box-shadow: 0 18px 42px rgba(28, 25, 23, .1);
}
.contact-hero-record-head,
.contact-hero-record-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
}
.contact-hero-record-head {
  min-height: 48px;
  border-bottom: 1px solid var(--support-line);
  padding: 0 20px;
  color: #776f67;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .08em;
}
.contact-hero-record-status {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  color: var(--support-green);
  white-space: nowrap;
}
.contact-hero-record-status i { font-size: 7px; }
.contact-hero-record-main {
  display: grid;
  grid-template-columns: 46px 1fr;
  gap: 14px;
  align-items: center;
  padding: 24px 20px 20px;
}
.contact-hero-record-main > i {
  display: grid;
  width: 46px;
  height: 46px;
  place-items: center;
  background: var(--support-ink);
  color: var(--support-yellow);
  font-size: 17px;
}
.contact-hero-record-main strong,
.contact-hero-record-main span { display: block; }
.contact-hero-record-main strong {
  color: var(--support-ink);
  font-size: 16px;
  overflow-wrap: anywhere;
}
.contact-hero-record-main span {
  margin-top: 3px;
  color: var(--support-muted);
  font-size: 12px;
}
.contact-hero-record-row {
  min-height: 50px;
  border-top: 1px solid var(--support-line);
  padding: 0 20px;
  color: var(--support-muted);
  font-size: 13px;
}
.contact-hero-record-row strong {
  color: var(--support-ink);
  font-size: 13px;
  text-align: right;
}

.support-alert { position: relative; z-index: 3; background: transparent; }
.support-alert-inner { display: grid; grid-template-columns: 44px 1fr; gap: 16px; margin-top: -36px; margin-bottom: -36px; padding: 22px 26px; border: 1px solid #d7b900; border-radius: 8px; background: var(--support-yellow); box-shadow: 0 16px 38px rgba(111, 86, 0, .18); }
.support-alert i { display: grid; width: 40px; height: 40px; place-items: center; border-radius: 50%; background: var(--support-ink); color: var(--support-yellow); }
.support-alert strong { display: block; margin-bottom: 2px; color: var(--support-ink); }
.support-alert p { max-width: 900px; margin: 0; color: #4b400d; font-size: 14px; }

.support-section { padding: 88px 0; }
.support-alert + .support-section { padding-top: 108px; }
.support-section-alt { border-top: 1px solid var(--support-line); border-bottom: 1px solid var(--support-line); background: var(--support-soft); }
.support-section-heading { display: grid; grid-template-columns: minmax(0, .85fr) minmax(300px, 1fr); gap: 64px; margin-bottom: 40px; align-items: end; }
.support-section-heading h2, .contact-entity h2 { margin: 0; color: var(--support-ink); font-family: 'Plus Jakarta Sans', Inter, sans-serif; font-size: 36px; line-height: 1.2; letter-spacing: 0; }
.support-section-heading p { max-width: 560px; margin: 0; color: var(--support-muted); }

.support-topic-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 18px; counter-reset: topic; }
.support-topic { position: relative; min-height: 236px; overflow: hidden; border: 1px solid var(--support-line); border-radius: 8px; background: var(--support-white); padding: 28px; color: inherit; text-decoration: none; cursor: pointer; touch-action: manipulation; box-shadow: 0 8px 28px rgba(28, 25, 23, .04); transition: transform 220ms ease, border-color 220ms ease, box-shadow 220ms ease; }
.support-topic::before { position: absolute; top: 0; right: 0; left: 0; height: 4px; background: var(--support-yellow); content: ''; transform: scaleX(0); transform-origin: left; transition: transform 220ms ease; }
.support-topic:hover, .support-topic:focus-visible { border-color: #c8aa00; box-shadow: var(--support-shadow-hover); transform: translateY(-5px); }
.support-topic:hover::before, .support-topic:focus-visible::before { transform: scaleX(1); }
.support-topic-number { position: absolute; top: 26px; right: 26px; color: #aaa39b; font-family: 'Plus Jakarta Sans', Inter, sans-serif; font-size: 13px; font-weight: 700; }
.support-topic-icon { display: grid; width: 48px; height: 48px; margin-bottom: 24px; place-items: center; border-radius: 7px; background: var(--support-ink); color: var(--support-yellow); font-size: 19px; }
.support-topic h3 { margin: 0 36px 9px 0; color: var(--support-ink); font-size: 18px; line-height: 1.4; }
.support-topic p { margin: 0 30px 0 0; color: var(--support-muted); font-size: 14px; }
.support-topic-arrow { position: absolute; right: 26px; bottom: 26px; color: var(--support-ink); font-size: 14px; transition: transform 180ms ease; }
.support-topic:hover .support-topic-arrow { transform: translateX(4px); }
.support-topic:active { box-shadow: 0 4px 14px rgba(28, 25, 23, .1); transform: translateY(-1px); }

.process-section { border: 0; background: var(--support-ink); color: #d6d3d1; }
.process-section .support-section-heading h2 { color: #fff; }
.process-section .support-section-heading p { color: #bdb8b2; }
.support-steps { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); border-top: 1px solid #4a4541; border-bottom: 1px solid #4a4541; }
.support-step { position: relative; padding: 38px 34px 40px 0; }
.support-step + .support-step { border-left: 1px solid #4a4541; padding-left: 34px; }
.support-step-number { display: inline-flex; min-width: 44px; min-height: 28px; align-items: center; justify-content: center; border-radius: 4px; background: var(--support-yellow); color: var(--support-ink); font-size: 12px; font-weight: 700; }
.support-step h3 { margin: 22px 0 10px; color: #fff; font-size: 19px; }
.support-step p { margin: 0; color: #bdb8b2; font-size: 14px; }

.support-faq { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.support-faq details { align-self: start; border: 1px solid var(--support-line); border-radius: 8px; background: var(--support-white); box-shadow: 0 6px 20px rgba(28, 25, 23, .03); }
.support-faq summary { display: flex; min-height: 72px; align-items: center; justify-content: space-between; gap: 20px; padding: 18px 20px; color: var(--support-ink); cursor: pointer; font-weight: 700; list-style: none; }
.support-faq summary::-webkit-details-marker { display: none; }
.support-faq summary::after { display: grid; width: 30px; height: 30px; flex: 0 0 auto; place-items: center; border-radius: 50%; background: var(--support-soft); content: '+'; font-size: 20px; font-weight: 400; transition: background 180ms ease; }
.support-faq details[open] summary::after { background: var(--support-yellow); content: '-'; }
.support-faq details p { margin: 0; border-top: 1px solid var(--support-line); padding: 18px 20px 22px; color: var(--support-muted); }

.escalation-section { border: 0; background: var(--support-yellow); }
.support-escalation { display: flex; align-items: center; justify-content: space-between; gap: 42px; padding-top: 58px; padding-bottom: 58px; }
.support-escalation h2 { margin: 0 0 8px; color: var(--support-ink); font-family: 'Plus Jakarta Sans', Inter, sans-serif; font-size: 30px; }
.support-escalation p { max-width: 680px; margin: 0; color: #55480a; }

.contact-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; }
.contact-channel { position: relative; display: grid; grid-template-columns: 54px 1fr; gap: 20px; min-height: 202px; overflow: hidden; border: 1px solid var(--support-line); border-radius: 8px; background: var(--support-white); padding: 28px; box-shadow: 0 8px 28px rgba(28, 25, 23, .04); transition: transform 200ms ease, box-shadow 200ms ease; }
.contact-channel:hover { box-shadow: var(--support-shadow-hover); transform: translateY(-4px); }
.contact-channel-icon { display: grid; width: 54px; height: 54px; place-items: center; border-radius: 8px; background: var(--support-yellow); color: var(--support-ink); font-size: 20px; }
.contact-channel-tag { display: block; margin-bottom: 7px; color: #8b837b; font-size: 11px; font-weight: 700; }
.contact-channel-context { display: block; margin-bottom: 7px; color: var(--support-yellow); font-size: 11px; font-weight: 700; }
.contact-channel h3 { margin: 0 0 7px; color: var(--support-ink); font-size: 19px; }
.contact-channel p { max-width: 430px; margin: 0 0 14px; color: var(--support-muted); font-size: 14px; }
.contact-channel a { display: inline-flex; min-height: 44px; align-items: center; gap: 8px; color: #6c5600; font-weight: 700; overflow-wrap: anywhere; text-underline-offset: 4px; }
.contact-channel a i { font-size: 12px; }
.contact-channel-primary { border-color: var(--support-ink); background: var(--support-ink); color: #fff; }
.contact-channel-primary .contact-channel-icon { background: var(--support-yellow); }
.contact-channel-primary .contact-channel-tag { color: var(--support-yellow); }
.contact-channel-primary h3 { color: #fff; }
.contact-channel-primary p { color: #c9c5c0; }
.contact-channel-primary a { color: var(--support-yellow); }
.contact-channel-static { display: inline-flex; align-items: center; gap: 8px; color: var(--support-ink); font-weight: 700; }
.contact-channel-static i { color: var(--support-green); font-size: 8px; }

.guidance-section { background: #efeeeb; }
.contact-guidance { display: grid; grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr); gap: 72px; align-items: start; }
.contact-guidance h2 { margin: 0; color: var(--support-ink); font-family: 'Plus Jakarta Sans', Inter, sans-serif; font-size: 34px; line-height: 1.25; }
.contact-guidance p { margin: 14px 0 0; color: var(--support-muted); }
.contact-checklist { display: grid; gap: 0; margin: 0; padding: 0; border-top: 1px solid #cfcbc5; list-style: none; }
.contact-checklist li { display: grid; grid-template-columns: 36px 1fr; gap: 10px; border-bottom: 1px solid #cfcbc5; padding: 18px 0; color: var(--support-body); }
.contact-checklist i { display: grid; width: 26px; height: 26px; place-items: center; border-radius: 50%; background: var(--support-green); color: #fff; font-size: 11px; }

.entity-section { border: 0; background: var(--support-ink); color: #fff; }
.contact-entity { display: grid; grid-template-columns: minmax(220px, .68fr) minmax(0, 1.32fr); gap: 72px; }
.entity-section .contact-entity h2 { color: #fff; }
.entity-list { margin: 0; border-top: 1px solid #4a4541; }
.entity-row { display: grid; grid-template-columns: 180px minmax(0, 1fr); gap: 28px; border-bottom: 1px solid #4a4541; padding: 22px 0; }
.entity-row dt { color: #aaa49e; font-size: 13px; font-weight: 600; }
.entity-row dd { margin: 0; color: #fff; font-weight: 600; overflow-wrap: anywhere; }
.entity-row:first-child dd { color: var(--support-yellow); font-family: 'Plus Jakarta Sans', Inter, sans-serif; font-size: 18px; }
.entity-note { margin: 22px 0 0; border-left: 3px solid var(--support-yellow); padding-left: 16px; color: #aaa49e; font-size: 13px; }

.item-contact-section { background: #fff; }
.contact-policy-links { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 24px; }
.contact-policy-links a { display: inline-flex; min-height: 46px; align-items: center; border: 1px solid var(--support-ink); border-radius: 6px; background: var(--support-white); padding: 9px 15px; color: var(--support-ink); font-size: 14px; font-weight: 700; text-decoration: none; transition: background 180ms ease, border-color 180ms ease; }
.contact-policy-links a:hover, .contact-policy-links a:focus-visible { border-color: var(--support-yellow); background: var(--support-yellow-soft); }

/* Contact page: editorial hierarchy without decorative illustration. */
.contact-us-page { background: #f7f6f3; }
.contact-us-page .support-header { border-bottom-color: rgba(255, 255, 255, .12); background: rgba(28, 25, 23, .97); }
.contact-us-page .support-brand { padding: 3px 8px 3px 4px; border-radius: 6px; background: #fff; }
.contact-us-page .support-nav a { color: #d6d3d1; }
.contact-us-page .support-nav a:hover,
.contact-us-page .support-nav a:focus-visible { background: #393532; color: #fff; }
.contact-us-page .support-nav a[aria-current="page"] { background: var(--support-yellow); color: var(--support-ink); }
.contact-us-page .support-language { border-color: #67615c; background: #fff; color: var(--support-ink); }

.contact-us-page .support-hero {
  position: relative;
  min-height: 620px;
  overflow: hidden;
  border-bottom: 0;
  background: var(--support-ink);
  color: #fff;
}
.contact-us-page .support-hero::after {
  position: absolute;
  z-index: 0;
  top: 0;
  right: 0;
  bottom: 0;
  width: 38%;
  background: var(--support-yellow);
  content: '';
  pointer-events: none;
}
.contact-us-page .support-hero .support-container {
  z-index: 1;
  display: grid;
  min-height: 620px;
  grid-template-columns: minmax(0, 1fr) 390px;
  gap: clamp(64px, 9vw, 132px);
  align-items: center;
}
.contact-hero-copy-block { min-width: 0; padding: 76px 0; }
.contact-us-page .support-eyebrow { color: var(--support-yellow); }
.contact-us-page .support-eyebrow::before { background: #fff; }
.contact-us-page .support-hero h1 { max-width: 640px; color: #fff; font-size: 66px; }
.contact-us-page .support-hero-copy { max-width: 610px; color: #c9c5c0; }
.contact-us-page .support-button-primary { border-color: var(--support-yellow); background: var(--support-yellow); color: var(--support-ink); box-shadow: none; }
.contact-us-page .support-button-primary:hover,
.contact-us-page .support-button-primary:focus-visible { border-color: #fff; background: #fff; }
.contact-us-page .support-button-secondary { border-color: #6a645f; background: transparent; color: #fff; backdrop-filter: none; }
.contact-us-page .support-button-secondary:hover,
.contact-us-page .support-button-secondary:focus-visible { border-color: #fff; background: #fff; color: var(--support-ink); }

.contact-us-page .contact-hero-record {
  position: relative;
  top: auto;
  right: auto;
  z-index: 2;
  width: 100%;
  transform: none;
  border: 0;
  background: #fff;
  box-shadow: 18px 18px 0 rgba(28, 25, 23, .16);
}
.contact-us-page .contact-hero-record-head { min-height: 54px; padding: 0 24px; color: #6d665f; }
.contact-us-page .contact-hero-record-status { color: #0f6d42; }
.contact-us-page .contact-hero-record-main { grid-template-columns: 58px 1fr; padding: 32px 24px 26px; }
.contact-us-page .contact-hero-record-main > i { width: 58px; height: 58px; font-size: 20px; }
.contact-us-page .contact-hero-record-main strong { font-size: 18px; }
.contact-us-page .contact-hero-record-main span { font-size: 13px; }
.contact-us-page .contact-hero-record-row { min-height: 58px; padding: 0 24px; }

.contact-channels-section { background: #f7f6f3; }
.contact-us-page .support-section-heading { position: relative; align-items: start; margin-bottom: 48px; }
.contact-us-page .support-section-heading::before {
  width: 56px;
  height: 6px;
  margin-bottom: 18px;
  background: var(--support-yellow);
  content: '';
}
.contact-us-page .support-section-heading h2 { grid-column: 1; }
.contact-us-page .support-section-heading p { grid-column: 2; grid-row: 1 / span 2; padding-top: 22px; }
.contact-us-page .contact-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0; border-top: 1px solid #cfc9c2; border-left: 1px solid #cfc9c2; }
.contact-us-page .contact-channel {
  min-height: 250px;
  border: 0;
  border-right: 1px solid #cfc9c2;
  border-bottom: 1px solid #cfc9c2;
  border-radius: 0;
  padding: 34px;
  box-shadow: none;
  transition: background 180ms ease, color 180ms ease;
}
.contact-us-page .contact-channel:hover { background: #fff; box-shadow: none; transform: none; }
.contact-us-page .contact-channel-primary { background: var(--support-ink); }
.contact-us-page .contact-channel-primary { grid-row: span 2; min-height: 500px; align-items: center; }
.contact-us-page .contact-channel-primary:hover { background: #282421; }
.contact-us-page .contact-channel-whatsapp .contact-channel-icon { background: #dff3e8; color: #0f6d42; }
.contact-us-page .contact-channel-hours { grid-column: 1 / -1; grid-template-columns: 54px minmax(0, 1fr); min-height: 150px; }
.contact-us-page .contact-channel-hours > div:last-child {
  display: grid;
  grid-template-columns: minmax(180px, .72fr) minmax(260px, 1.28fr) auto;
  column-gap: 28px;
  align-items: center;
}
.contact-us-page .contact-channel-hours .contact-channel-tag { grid-column: 1; }
.contact-us-page .contact-channel-hours h3 { grid-column: 1; }
.contact-us-page .contact-channel-hours p { grid-column: 2; grid-row: 1 / span 2; margin: 0; }
.contact-us-page .contact-channel-hours .contact-channel-static { grid-column: 3; grid-row: 1 / span 2; white-space: nowrap; }

.contact-us-page .guidance-section { border-top: 0; background: var(--support-yellow); }
.contact-us-page .contact-checklist { border-top-color: rgba(28, 25, 23, .28); }
.contact-us-page .contact-checklist li { border-bottom-color: rgba(28, 25, 23, .28); color: var(--support-ink); }
.contact-us-page .contact-checklist i { border-radius: 5px; background: var(--support-ink); color: var(--support-yellow); }
.contact-us-page .guidance-section .contact-guidance p { color: #5d4d00; }

.contact-us-page .entity-section { padding: 104px 0; }
.contact-us-page .contact-entity { grid-template-columns: minmax(240px, .6fr) minmax(0, 1.4fr); }
.contact-us-page .contact-entity h2::after {
  display: block;
  width: 56px;
  height: 6px;
  margin-top: 24px;
  background: var(--support-yellow);
  content: '';
}
.contact-us-page .entity-row { grid-template-columns: 190px minmax(0, 1fr); padding: 25px 0; }
.contact-us-page .entity-row dt { text-transform: uppercase; }
.contact-us-page .entity-note { max-width: 720px; margin-top: 28px; padding: 14px 0 14px 20px; color: #c4bfba; }

.contact-us-page .item-contact-section { border: 0; background: #fff; }
.contact-us-page .item-contact-section .contact-guidance { align-items: center; }
.contact-us-page .contact-policy-links a { min-height: 50px; padding: 10px 18px; }
.contact-us-page .contact-policy-links a::after { margin-left: 12px; content: '\2192'; }
.contact-us-page .contact-policy-links a:hover,
.contact-us-page .contact-policy-links a:focus-visible { border-color: var(--support-ink); background: var(--support-yellow); }

.support-footer { border-top: 1px solid #3f3a37; background: #11100f; color: #d6d3d1; }
.support-footer-inner { display: flex; min-height: 126px; align-items: center; justify-content: space-between; gap: 24px; }
.support-footer p { margin: 0; font-size: 13px; }
.support-footer-links { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 8px 20px; }
.support-footer a { display: inline-flex; min-height: 44px; align-items: center; color: #d6d3d1; font-size: 13px; text-underline-offset: 4px; }
.support-footer a:hover { color: var(--support-yellow); }

:focus-visible { outline: 3px solid rgba(255, 209, 0, .75); outline-offset: 3px; }

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { transition-duration: .01ms !important; transform: none !important; }
}

@media (max-width: 900px) {
  .support-hero { min-height: 520px; background-position: 44% center; }
  .support-hero .support-container { min-height: 520px; }
  .contact-hero-record {
    position: relative;
    top: auto;
    right: auto;
    width: min(100%, 520px);
    margin-top: 30px;
    transform: none;
  }
  .support-hero h1 { max-width: 470px; font-size: 48px; }
  .support-hero-copy { max-width: 480px; }
  .support-section-heading, .contact-guidance, .contact-entity { grid-template-columns: 1fr; gap: 24px; }
  .support-topic-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .support-steps { grid-template-columns: 1fr; }
  .support-step { padding: 28px 0; }
  .support-step + .support-step { border-top: 1px solid #4a4541; border-left: 0; padding-left: 0; }
  .support-escalation { align-items: flex-start; flex-direction: column; }
  .contact-us-page .support-hero { min-height: 0; }
  .contact-us-page .support-hero::after { top: auto; width: 100%; height: 36%; }
  .contact-us-page .support-hero .support-container {
    min-height: 0;
    grid-template-columns: 1fr;
    gap: 0;
    padding-top: 0;
    padding-bottom: 64px;
  }
  .contact-hero-copy-block { padding: 76px 0 60px; }
  .contact-us-page .support-hero h1 { max-width: 620px; font-size: 56px; }
  .contact-us-page .contact-hero-record { width: min(100%, 620px); margin: 0; }
  .contact-us-page .support-section-heading::before { grid-column: 1; }
  .contact-us-page .support-section-heading h2 { grid-column: 1; }
  .contact-us-page .support-section-heading p { grid-column: 1; grid-row: auto; padding-top: 0; }
  .contact-us-page .contact-channel-hours > div:last-child { grid-template-columns: 1fr auto; }
  .contact-us-page .contact-channel-hours .contact-channel-tag,
  .contact-us-page .contact-channel-hours h3 { grid-column: 1; }
  .contact-us-page .contact-channel-hours p { grid-column: 1; grid-row: auto; }
  .contact-us-page .contact-channel-hours .contact-channel-static { grid-column: 2; grid-row: 1 / span 3; }
  .contact-us-page .contact-entity { grid-template-columns: 1fr; gap: 38px; }
}

@media (max-width: 720px) {
  .support-header-inner { min-height: 70px; }
  .support-nav a:not([aria-current="page"]) { display: none; }
  .support-hero { min-height: 750px; background-position: center bottom; background-size: 100% auto; }
  .customer-support-page .support-hero { background-image: url('../assets/hero-sourcing-2-5d-mobile.png'); }
  .contact-us-page .support-hero { background-image: none; }
  .support-hero .support-container { min-height: 750px; justify-content: flex-start; padding-top: 58px; }
  .support-hero h1 { max-width: 100%; font-size: 44px; }
  .support-hero-copy { max-width: 100%; }
  .support-actions { max-width: 520px; }
  .contact-hero-record { margin-top: 28px; }
  .support-alert-inner { margin-top: -26px; margin-bottom: -26px; }
  .support-alert + .support-section { padding-top: 92px; }
  .support-faq { grid-template-columns: 1fr; }
  .contact-grid { grid-template-columns: 1fr; }
  .contact-us-page .support-hero { min-height: 0; }
  .contact-us-page .support-hero .support-container { min-height: 0; padding-top: 0; }
  .contact-us-page .support-hero::after { height: 31%; }
  .contact-us-page .support-hero h1 { font-size: 48px; }
  .contact-us-page .contact-grid { grid-template-columns: 1fr; }
  .contact-us-page .contact-channel-primary { grid-row: auto; min-height: 0; align-items: start; }
  .contact-us-page .contact-channel-hours { grid-column: auto; }
  .contact-us-page .contact-channel-hours > div:last-child { display: block; }
  .contact-us-page .contact-channel-hours p { margin-bottom: 14px; }
  .contact-us-page .entity-section { padding: 80px 0; }
}

@media (max-width: 560px) {
  .support-container { width: calc(100% - 28px); }
  .support-header-inner { min-height: 64px; gap: 10px; }
  .support-brand { min-height: 48px; }
  .support-brand img { width: 64px; height: auto; }
  .support-nav { gap: 4px; }
  .support-nav a[aria-current="page"] { display: none; }
  .support-language { width: 104px; min-height: 44px; padding-left: 10px; }
  .support-hero { min-height: 690px; background-position: center bottom; }
  .support-hero .support-container { min-height: 690px; padding-top: 44px; }
  .support-eyebrow { margin-bottom: 13px; }
  .support-hero h1 { font-size: 38px; line-height: 1.15; }
  .support-hero-copy { margin-top: 16px; font-size: 16px; line-height: 1.65; }
  .support-actions { display: grid; grid-template-columns: 1fr; margin-top: 24px; }
  .contact-hero-record { margin-top: 24px; }
  .contact-hero-record-head { padding: 0 16px; }
  .contact-hero-record-main { padding: 20px 16px 17px; }
  .contact-hero-record-row { min-height: 48px; padding: 0 16px; }
  .support-alert-inner { grid-template-columns: 36px 1fr; padding: 18px; }
  .support-alert i { width: 34px; height: 34px; }
  .support-section { padding: 64px 0; }
  .support-section-heading { margin-bottom: 28px; }
  .support-section-heading h2, .contact-entity h2, .contact-guidance h2 { font-size: 29px; }
  .support-topic-grid { grid-template-columns: 1fr; }
  .support-topic { min-height: 218px; padding: 24px; }
  .support-topic-number { top: 23px; right: 23px; }
  .support-topic-arrow { right: 23px; bottom: 23px; }
  .support-escalation { padding-top: 18px; padding-bottom: 18px; }
  .support-escalation h2 { font-size: 27px; }
  .contact-channel { grid-template-columns: 46px 1fr; min-height: 0; padding: 22px; }
  .contact-channel-icon { width: 46px; height: 46px; }
  .entity-row { grid-template-columns: 1fr; gap: 5px; }
  .support-footer-inner { flex-direction: column; align-items: flex-start; padding: 28px 0; }
  .support-footer-links { justify-content: flex-start; }
  .contact-us-page .support-header-inner { min-height: 68px; }
  .contact-us-page .support-hero::after { height: 34%; }
  .contact-hero-copy-block { padding: 54px 0 48px; }
  .contact-us-page .support-hero h1 { font-size: 42px; }
  .contact-us-page .support-actions { max-width: none; }
  .contact-us-page .contact-hero-record { width: 100%; margin: 0; box-shadow: 10px 10px 0 rgba(28, 25, 23, .16); }
  .contact-us-page .contact-hero-record-head { padding: 0 18px; }
  .contact-us-page .contact-hero-record-main { grid-template-columns: 48px 1fr; padding: 24px 18px 20px; }
  .contact-us-page .contact-hero-record-main > i { width: 48px; height: 48px; }
  .contact-us-page .contact-hero-record-main strong { font-size: 15px; }
  .contact-us-page .contact-hero-record-row { padding: 0 18px; }
  .contact-us-page .support-hero .support-container { padding-bottom: 48px; }
  .contact-us-page .support-section-heading { margin-bottom: 34px; }
  .contact-us-page .contact-channel { grid-template-columns: 46px minmax(0, 1fr); min-height: 0; padding: 24px; }
  .contact-us-page .contact-channel-hours { grid-template-columns: 46px minmax(0, 1fr); }
  .contact-us-page .entity-section { padding: 68px 0; }
  .contact-us-page .entity-row { grid-template-columns: 1fr; gap: 6px; padding: 20px 0; }
}